FAQs
| - How long does it take to receive an order? |
We take 24 to 48 hours to process your order then it takes 3 to 5 days for delivery.
| - Do you ship anywhere in the world? |
No, we only deliver in France . During 2024, YS Arabia will expand the delivery area in Europe.
| - How to track my order ? |
You will receive a E-mail once your order will be shipped with your tracking number . This may take 2 to 3 business days so that the tracking information is updates in the system.
| - If you encounter a problem with our product or would like to make a return? |
I invite you to read the return policy which will answer this question. However, all returned products must be in in a perfect state and return costs must be paid by you . Proof of postage must then be sent to us by email as proof of delivery.
| - Is your site secure? |
This site is 100% secure . And in fact, we could even say that it is 300%!
| - What are the payment methods ? |
Currently, you can pay by credit card and PayPal on our site. We do not accept bank checks, transfers or payments upon receipt.