- How long does it take to receive an order?

We take 24 to 48 hours to process your order then it takes 3 to 5 days for delivery.

- Do you ship anywhere in the world?

No, we only deliver in France . During 2024, YS Arabia will expand the delivery area in Europe.

- How to track my order ?

You will receive a E-mail once your order will be shipped with your tracking number . This may take 2 to 3 business days so that the tracking information is updates in the system.

- If you encounter a problem with our product or would like to make a return?

I invite you to read the return policy which will answer this question. However, all returned products must be in in a perfect state and return costs must be paid by you . Proof of postage must then be sent to us by email as proof of delivery.

- Is your site secure?

This site is 100% secure . And in fact, we could even say that it is 300%!

- What are the payment methods ?

Currently, you can pay by credit card and PayPal on our site. We do not accept bank checks, transfers or payments upon receipt.